1. About these terms
These terms govern use of Ritmi at ritmibooking.com by consultants, clients, and authorized contacts. They are effective October 21, 2026. You contract with Ritmi Booking LLC for the scheduling service; using the service constitutes acceptance of these terms. Account holders must be adults authorized to act for themselves or their organization. Questions may be sent to ritmibooking@gmail.com.
2. The scheduling service
Ritmi helps consultants create scheduling groups and lets clients select and manage recurring appointment times. Consultants choose available times, meeting options, cadence, and skipped dates. The open beta is free. A permanent Free plan and optional paid subscriptions launch when implementation, testing and verification are ready; no account is charged merely for existing. Features may change, and some communications or integrations may not be enabled yet.
Ritmi provides scheduling tools, not the consultant’s professional services. Appointment content, professional advice, fees, cancellation policies, and the consultant-client relationship are the consultant’s responsibility.
3. Accounts and personal links
Provide accurate information and use only accounts and contact details you are authorized to use. Consultants are responsible for their account access and should report suspected misuse promptly. Clients do not need a consultant account to book through a shared group link.
A personal manage link can allow changes to a client’s booking and contact details. Keep it private. Do not use another person’s link or account without permission.
4. Bookings and changes
A recurring reservation follows the group settings and any date exclusions. A skipped date removes that occurrence rather than permanently blocking the recurring weekday and time. Consultants may manage bookings, change times, and remove clients; clients may use their personal link to manage the options available to them.
Confirm the time zone, location, and current schedule with your consultant. Changes in Ritmi may not automatically update or delete previously created external calendar events. Contact the consultant if a displayed booking and an external calendar disagree.
5. Google and other third-party services
Google Calendar connections are optional and belong to the connecting consultant. Connecting authorizes the scheduling functions shown in the permission request, including enabled event creation and Google Meet links. You may disconnect in Ritmi or revoke access in your Google Account.
Third-party products have their own terms, availability, and privacy practices. Ritmi cannot guarantee that Google Meet, calendar connections, or communications will always work. Disconnecting an integration does not necessarily remove information already held by the third party.
6. Contact details and notifications
Only provide additional contacts’ details with appropriate permission. Review addresses and numbers before saving them. Invitations and confirmations are intended for the provided email contacts; reminders follow the relevant notification preferences when delivery is enabled. Text reminders are sent only to mobiles whose owner opted in. Message frequency varies, typically one text before each meeting. Message and data rates may apply. Reply STOP to opt out or HELP for help; contact ritmibooking@gmail.com with questions. Carriers are not liable for delayed or undelivered messages.
Notifications can be delayed or fail. A reminder is a convenience and does not replace your responsibility to track appointments.
7. Acceptable use and ownership
Do not use Ritmi unlawfully, impersonate others, commit fraud, send spam, infringe intellectual property, obtain other clients’ information, distribute malware, probe or scrape the service, or bypass access controls. Do not upload content you have no right to share. Avoid placing sensitive professional case details in scheduling fields.
Ritmi Booking LLC retains ownership of Ritmi’s software, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the service within your plan. You retain rights to your uploaded logo and other content, and authorize us to host, process and display it only as needed to provide the service. You must have permission to use uploaded branding.
8. Privacy
The Privacy Policy describes how account, contact, booking, and integration information is handled. Consultants remain responsible for their own handling of client information outside Ritmi and for any notices or permissions required for their practice.
9. Availability and beta limitations
Ritmi is in beta. Interruptions, errors, and changes are possible. Keep an independent record of important appointments. Ritmi is not intended for emergency scheduling or situations where an unavailable reminder could create immediate harm.
Subject to applicable law, the service is offered without a promise of uninterrupted or error-free operation. No provision is intended to remove rights that cannot lawfully be waived.
10. Plans, payment and automatic renewal
At paid launch, Free includes one active group and up to five active clients. Plus costs USD $6.99 per month for unlimited groups and clients. Plus + Brand costs USD $8.99 per month and adds business branding on group booking pages and client communications. Core scheduling, holiday calendars and custom exclusions remain available on Free. Beta access stays unbilled until launch.
A subscription starts only after you authorize checkout, and renews monthly until canceled. Paid subscriptions include a 30-day money-back guarantee, described in our Refund Policy. Taxes and the actual total are shown before purchase. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle’s Buyer Terms. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Contact Ritmi for product support and paddle.net for payment support. See our Refund Policy.
11. Cancellation, Free limits and saved history
You may cancel at any time without having to remove groups or clients. Cancellation stops future renewal; paid access continues through the paid period unless a refund, fraud determination or other applicable provider action ends that access.
The first downgrade to Free receives one seven-day grace period, recorded permanently for the account. Existing records remain accessible and editable during grace, but no new groups or clients can be added while over Free limits. The countdown begins when paid access ends, not when cancellation is requested. Later downgrades do not receive another grace period.
After grace, or after paid access ends on a subsequent downgrade, the earliest-created group and its five earliest-created clients remain active. Excess records become inactive and read-only; their future booking functionality stops, but their history is not deleted because of the downgrade. Upgrading restores paid access to preserved records. Payment failures follow the provider’s retry process; you may be asked to update your payment method.
12. Branding plan changes
When plan changes are available, upgrading from Plus to Plus + Brand activates branding after successful payment of the prorated remaining-period $2 monthly difference, without resetting the renewal date. Review the displayed charge before confirming. Downgrading branding takes effect at the current period’s end: public branding remains through that date and the next renewal becomes $6.99. A pending downgrade may be canceled before it takes effect. Logos and existing customization data remain saved while public branding is disabled. Availability of these controls is shown in your account; a requested change is not complete until confirmed.
13. Referral benefits
Referral billing benefits are active. A new eligible colleague who signs up with the invited email before their first payment receives one free month of regular Plus, worth $6.99, applied automatically at checkout. The existing inviter earns $5 account credit only after the colleague’s first actual successful paid subscription transaction and a 14-day waiting period. The free month does not start that waiting period.
Inviter rewards are capped at $25 per rolling 12 months. Free users may bank credits, but only paid subscribers redeem them against future Ritmi subscription invoices. Credits are not cash, cannot be withdrawn or exchanged, and do not expire while the account stays active. Matching requires signup with the invited email; the earliest valid invitation receives attribution. Self-referrals, duplicate rewards and fraudulent accounts are excluded and may be reviewed.
A qualifying payment that is refunded, disputed or reversed cancels pending credit. If credit was already earned, only unused credit is reversed; redeemed credit does not become negative account debt. These rules do not authorize charging a referred user or inviter without consent.
14. Ending use and changes
You may stop using Ritmi and disconnect integrations at any time. Account closure and data requests go to ritmibooking@gmail.com; closing an account is separate from canceling a subscription. We may suspend or terminate access for material breach, non-payment after the provider’s applicable process, security or fraud risk, or serious or repeated violations, subject to law. Material policy changes will be posted and communicated as appropriate. Nothing here removes non-waivable legal rights.