Ritmi subscriptions
Ritmi is provided by Ritmi Booking LLC. The open beta is unbilled. When paid subscriptions launch, our online reseller Paddle.com is the Merchant of Record and handles payment-related customer service, returns and refunds.
30-day money-back guarantee
Paid Ritmi subscriptions include a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team at ritmibooking@gmail.com; we can help you identify the purchase and request assistance. Never email full card numbers or passwords.
Purchases are also subject to Paddle’s Refund Policy and Buyer Terms, which are incorporated here. Those policies describe additional request periods, including 14-day withdrawal rights where available, statutory rights, and discretionary refunds. Nothing in this policy limits rights required by law.
Cancellation is separate
You can cancel a paid subscription using the payment provider’s customer portal or payment support. Cancellation stops future renewals and normally preserves access through the paid period. It does not automatically refund earlier payments. Account closure requests are separate from subscription cancellation.
An approved refund may end the access associated with the refunded purchase under the provider’s policies. Refunded or reversed qualifying payments do not earn referral rewards; unused referral credit may be reversed without creating debt for credit already redeemed.
Related policies
See the Terms of Service for plans and cancellation and the Privacy Policy for information handling.